Refund Policy | Advance Print Portal

      ⚠️ All digital services provided through Advance Print Portal are non-refundable once processed.
    

1. Non-Refundable Services

Since our platform provides instant digital processing and printable file generation, once a service is successfully processed, the amount paid is strictly non-refundable.

2. Incorrect Information Submission

If a user enters incorrect details (name, Aadhaar number, date of birth, etc.), the portal will not be responsible and no refund will be issued.

3. Duplicate Transactions

In case of duplicate payment due to technical error, users must contact support within 24 hours. After verification, the extra amount may be adjusted or refunded.

4. Wallet Recharge Policy

Wallet recharges made by agents are non-refundable and can only be used for portal services.

5. Technical Failure

If a transaction fails due to server error and service is not delivered, the amount may be credited back to the agent wallet after verification.

6. Processing Time

Approved refunds (if applicable) may take 5–7 working days to reflect, depending on the payment method.

7. Contact Support

For refund-related issues, contact:
Email: support@advanceprintportal.com